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Return Policy
Return Policy and Customer Satisfaction Guarantee:
We do want you to be 100% satisfied with our product. If for any reason you are not satisfied with your order, you can return it within 10 days of receipt for a full merchandise refund.
To return merchandise please call 412-802-2919 one of our customer service personnel will advise you on the best procedure for sending the product back to us. You must call within 10 business days after receiving your order(s) and receive authorization before returning the item(s). You will be responsible for all freight charges to and from our Pittsburgh manufacturing facility (this may or may not be more than double the amount you originally paid in freight depending on the order). Once the returned item has arrived back to our facility in good condition, a full merchandise credit will be issued. Returns that have not received authorization will not be accepted. Damaged, modified, and custom orders can not be returned.
Office Decor and More reserves the right to refuse or cancel orders in which item pricing or shipping calculations are displayed incorrectly as result of human or technological errors, or by third party tampering or hacking. In the rare event that such a pricing discrepancy should appear on your order(s) you will be contacted by our customer service personnel to review the corrected price prior to your account being charged.
Payment Methods:
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Credit Cards Accepted |
Visa, Master Card, American Express, and Discover
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Purchase Order / Terms |
We accept purchase orders from businesses only, and bill on net 30 terms with approved credit. Please call 412-802-2919 and we will fax or email a credit application to you. |
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Quotation |
Please call 412-802-2919 and we will fax or e-mail you a detailed quote upon request. |
Our site is secured with alpha SSL certificate and credit card information is handled through Paypal, so both your account and credit card information are keep very secure.